Ludlow Synexis is a locally owned managed IT provider built for small and mid-sized businesses who are tired of overpaying big-box IT firms for slow, impersonal service. Network management, computer support, and security — handled by people who actually pick up the phone.
Flat-rate, transparent pricing — no confusing tiers hidden behind "call for quote"
You'll work with the same technicians every time, not a rotating help-desk queue
On-site within the Triangle — we're not routing your ticket to another state
Owner-operated, so decisions get made fast — no corporate red tape
Cayden started Ludlow Synexis to give Triangle-area businesses an IT partner that treats their systems like their own — responsive, honest, and never bogged down in upsells. He's hands-on with every client relationship, from the first phone call to the ongoing partnership.
Every business we work with has a story: an office manager tired of being on hold with a call center, a clinic that can't afford a security lapse, a contractor whose whole operation stalls out when the network goes down.
Ludlow Synexis exists because those problems deserve a local answer. We're not a franchise and we're not a call center — we're a small, dedicated team based right here in the Triangle, and when you call, you get someone who already knows your setup.
We keep our service list focused on what actually moves the needle for small and mid-sized businesses: reliable networks, well-maintained computers, and the physical security to protect it all. No bloated contracts, no jargon, no surprise invoices.
Flat monthly plans and published project rates. You'll know the cost before we start.
Every technician who touches your network is based in Wake, Johnston, or Durham County.
We monitor and patch before problems happen, instead of waiting for a break-fix call.
Cayden is personally reachable on every account — there's no layer of management to escalate through.
Every service below can be purchased individually or bundled into one of our managed plans below. If it plugs in or locks a door, we can install it, manage it, and support it. Estimated service times are listed on each card so you know what to expect.
Ongoing monitoring, maintenance, and optimization of your firewall, switches, and Wi-Fi so your business stays online and secure.
New office, new building, or a much-needed rewire — we design and install UniFi networks that are built to scale with you.
We keep every workstation and server patched, protected, and performing — so your team isn't losing time to slow, broken machines.
New hires, new hardware, or a full office refresh — we handle setup, migration, and configuration start to finish.
From dead hard drives to cracked screens, our technicians diagnose and repair computers, network gear, cameras, and phone equipment — often same day.
Keycard, fob, or app-based entry systems that let you control exactly who gets into your building — and when.
HD surveillance systems with remote viewing, so you can check in on your business from anywhere, any time.
User provisioning, license management, mail flow, and security policies handled for you — on whichever platform your business runs.
Reliable, feature-rich VoIP phone systems built on FreePBX — without the premium price tag of the big-name providers.
Complete visibility into every device you own — make, model, warranty status, assigned user, and lifecycle stage — tracked in your customer portal.
Need new machines? We sell and configure Apple Mac and Lenovo ThinkPad, ThinkCentre & ThinkStation computers — enrolled in management before they hit a desk.
Old computers, servers, and office electronics taking up space? We'll haul them away at no cost. No fees, no fine print — you point, we load, and every drive is securely wiped before it leaves your building.
Call Nick or fill out the form below and we'll set a pickup time that works around your business.
Our team handles all the lifting and hauling. All you have to do is point to what needs to go.
Every hard drive is wiped clean before disposal, so your business data never leaves the building unprotected.
Equipment is recycled or disposed of properly — nothing ends up in a landfill.
Every Ludlow Synexis client gets free access to a dedicated customer portal from day one. No extra fee, no separate login for billing versus support — it's all in one place.
Submit, track, and follow up on support requests without picking up the phone.
View invoices, payment history, and update billing information anytime.
See every managed device, its warranty status, and its assigned user in one dashboard.
Full record of past visits, repairs, and installs — searchable whenever you need it.
Our managed plans are billed monthly, per user, with a 5-user minimum. Prefer to pay only for what you need? Every service is also available à la carte below.
Cancel or change plans anytime — we don't lock clients into long contracts to earn their business.
Best for lean teams that need reliable day-to-day coverage
5-user minimum · billed monthly
Optional: +$5/user/mo to add Microsoft 365 or Google Workspace management
Choose EssentialsBest for growing businesses that can't afford downtime
5-user minimum · billed monthly
Optional: +$5/user/mo to add Microsoft 365 or Google Workspace management
Choose BusinessBest for multi-location or compliance-sensitive businesses
5-user minimum · billed monthly
Optional: +$5/user/mo to add Microsoft 365 or Google Workspace management
Choose CompleteNot ready for a managed plan? Every service is available on its own, priced by project or by the hour.
| Service | Pricing | Notes |
|---|---|---|
| Network Installs | From $750 | UniFi hardware & structured cabling; custom quote for multi-floor or multi-building sites |
| UniFi Networking Equipment | From $650 | Gateway, switch & access point starter bundle — required to enroll in Network Management |
| Computer Installs | $99 / workstation | Setup, migration & configuration per device |
| Computer Management (non-contract) | $35 / device / mo | Monitoring & patching for standalone machines |
| Microsoft 365 / Google Workspace Management | +$5 / user / mo | Added on top of any managed IT plan or standalone device plan |
| General Hardware Repairs | $75 diagnostic + $95/hr | Computers, network equipment, cameras & phone systems; diagnostic fee waived when repair is completed |
| Access Control | From $1,200 / door | Includes hardware, install & app setup |
| Access Control Monitoring | $25 / door / mo | Ongoing permissions & activity log management |
| Security Cameras | From $275 / camera | HD camera, mounting & network configuration |
| Camera Cloud Storage & Monitoring | $15 / camera / mo | 30-day cloud retention & mobile app access |
| Business Phone System Setup (FreePBX) | From $600 | Up to 5 extensions; custom quote for larger deployments |
| Business Phone Extension | $15 / extension / mo | Unlimited US/Canada calling, voicemail-to-email, mobile app |
| Phone Number Porting | $25 / number | One-time fee per number ported from a previous carrier |
| Business Hardware Sales | Custom quote | Apple Mac & Lenovo ThinkPad/ThinkCentre/ThinkStation, pre-configured before delivery |
| Break-Fix / As-Needed Support | $135/hr on-site · $110/hr remote | For businesses without a managed plan |
All pricing reflects standard installs within Wake, Johnston, and Durham Counties. Network Management requires Ubiquiti UniFi hardware — we'll quote a UniFi package during onboarding if you don't already have one. Bundle Access Control and Security Cameras with any managed plan for 10% off installation. Nonprofit and multi-year discounts available — ask Nick for details.
Ludlow Synexis is based in the Triangle and focuses exclusively on Wake, Johnston, and Durham Counties. That focus means faster on-site response, technicians who know the area, and a business that's invested in this community for the long run.
Same-day on-site response is available across our full service area for managed plan clients. Not sure if you're in range? Give us a call — if you're close, we'll make it work.
Call or message Nick to walk through your current setup and pain points — no pressure, no obligation.
We evaluate your network, hardware, and security to recommend the right plan or project scope.
We deploy monitoring tools, complete installs, and get every device accounted for and protected.
From there, it's proactive maintenance and a help desk that already knows your business.
Whether you need a full managed plan or a single project handled, reach out and we'll get back to you within one business day.
Nick handles new client consultations and can walk you through pricing, bundles, and what plan makes sense for your business.
Personally involved in every client relationship — reach out through the form and Cayden will follow up directly.